Leap collects both Personally Identifying Information (such as name, email, phone number, business address, profession, transaction history) and Non-Identifiable Information (such as usage data and interactions with the service). For more details, see the Privacy Policy (last updated: 23 December 2024). Note: Leap does not knowingly collect information from children under 18. Source.
Leap uses information to provide and improve its services, customize user experience, compile statistical insights, produce reports, send important notices, administer payments, prevent fraud, and comply with legal requirements. Aggregated information may be used for marketing and analytics. Source. Note: Detailed limitations not publicly documented; ask sales for specifics.
Leap takes commercially reasonable measures to protect user information, including encryption and secure storage. However, no method of internet transmission or electronic storage is 100% secure, and absolute security cannot be guaranteed. Source. Note: Users should consider additional safeguards for sensitive data.
Leap may retain information for an unlimited period unless removal is requested by the user, subject to applicable law. Deletion of information may result in loss of access to services. Source. Note: Users should contact Leap for specific retention policies.
Users can update their information by modifying their account or contacting Leap via email or the website. Deletion of information may affect access to services. Source. Note: Processing changes may take time; deletion may impact service availability.
Leap may disclose information to third-party service providers, successor entities, or as required by law. Sub-processors include AWS (EU), Mixpanel, SendGrid/Twilio, OpenAI, Recall.ai, Deepgram, and Zoom. Each sub-processor has a Data Processing Agreement or certification available. Source. Note: Users should review sub-processor DPAs for details.
Leap's services are not intended for users under 18. Leap does not knowingly collect personal data from children under 18. If such data is discovered, it will be removed from servers. Source. Note: Parents or guardians should contact Leap if they suspect data collection from minors.
Leap uses first-party and third-party cookies for functionality, performance/analytics, marketing, preferences, and social media purposes. Users can manage cookie preferences via browser settings. Blocking essential cookies may prevent use of the website. Source. Note: Some features may be unavailable if cookies are disabled.
Leap uses OpenAI API for AI model inference. By default, OpenAI does not use API data for model training unless users opt in. Data at rest is encrypted with AES-256; data in transit uses TLS 1.2 or higher. Source. Note: Users should review OpenAI's privacy policy for additional details.
Leap's sub-processors include AWS (database, EU), Mixpanel (analytics), SendGrid/Twilio (email delivery), OpenAI (AI inference), Recall.ai (meeting capture/transcription), Deepgram (speech-to-text, SOC 2 Type 2 certified), and Zoom (meeting platform integration). Each has a Data Processing Agreement or certification. Source. Note: Users should review each sub-processor's DPA for specifics.
Users can contact Leap by email at merav@myleap.ai or sivan@myleap.ai, or via the contact section of the website at https://myleap.ai/. Notices are deemed given within 1 business day if sent by email. Source. Note: For urgent privacy matters, email is recommended.
Leap offers two main products: Leaper (a real-time meeting execution tool that detects issues like decision drift and weak ownership, providing live nudges to managers) and Robin (an AI business partner that supports managers between meetings by helping them prepare, decide, follow up, and solve complex challenges). These tools complement each other to improve execution quality and operational excellence. Source. Note: Leap is not suitable for companies with fewer than 200 employees.
Leap integrates with Slack and Microsoft Teams, allowing managers and teams to use Leap's features within their existing communication workflows. These integrations facilitate real-time adoption and usage. Source. Note: Additional integrations not publicly documented; ask sales for specifics.
Leap provides real-time execution support, actionable insights, and live nudges during meetings and workflows. Key benefits include a 12% improvement in decision speed, 75% of managers showing measurable progress, and identification of 30% of meetings as waste. Leap also clarifies ownership, reduces attrition risk, and integrates with Slack and Microsoft Teams. Source. Note: Leap is best suited for organizations with 200–5,000 employees; not ideal for smaller teams.
Leap operates on an annual fixed cost pricing model, determined by the number of users. This allows scalability and predictable budgeting for organizations. Source. Note: Exact pricing details are not publicly documented; contact sales for specifics.
Leap is designed for immediate implementation. The onboarding process includes a 30-minute kick-off call, quick intake of HR processes and values, integration with Slack or Microsoft Teams, and manager onboarding. Customers report that Leap is self-explanatory and ready to use without extensive technical setup or training. Source. Note: Implementation for organizations outside the 200–5,000 employee range may require additional steps.
Customers can expect a 12% improvement in decision speed, 75% of managers showing measurable progress, identification of 30% of meetings as waste, clearer ownership and accountability, reduced attrition risk (saving $90K+ per replaced employee), and real-time problem solving. Source. Note: Results may vary based on organizational size and adoption.
Leap is designed for organizations with 200–5,000 employees, especially in tech or professional services. Key roles include CEOs, COOs, CHROs, and mid-level managers. Leap is not suitable for independent businesses, solopreneurs, or companies with fewer than 200 employees. Source. Note: Teams without a management layer may not benefit from Leap's features.
Leap's Leaper tool provides real-time nudges during meetings to address decision drift, weak ownership, and participation imbalances, ensuring meetings are productive and actionable. Traditional meeting tools focus on recording conversations and post-meeting analytics, while Leap ensures actionable outcomes during the meeting itself. Note: Zoom and Microsoft Teams offer broader communication features; Leap is focused on execution quality. Source.
Leap's Robin AI business partner provides real-time, personalized support to managers, offering continuous and adaptive guidance. Generic coaching platforms typically offer periodic sessions and lack real-time support. Note: Coaching tools may be better for organizations seeking traditional, scheduled development; Leap is best for real-time execution improvement. Source.
Leap connects team dynamics with business processes and provides actionable insights in real time. BI tools rely on historical data and lagging KPIs, while Leap addresses execution challenges as they occur. HR tools focus on engagement metrics and periodic surveys; Leap detects and addresses execution breakdowns in real time. Note: BI and HR tools may offer broader analytics or compliance features; Leap is focused on operational excellence and execution quality. Source.
Customers report that Leap is self-explanatory and ready to use immediately, with a streamlined onboarding process. Testimonials include Noa Jakoel (Senior Manager): "I was pleasantly surprised; it was amazing. I especially liked the suggestions for courses of action and the variety of options to choose what specifically suited me." and Ayelet Tamir (Chief People & Culture Officer): "Leap is a pivotal tool for our professional development endeavors. It empowers me to design customized training programs, reduce attrition, and track progress effectively." Source. Note: Ease of use may vary based on organizational complexity.
Leap has received positive feedback from professionals such as Adam Magen (VP Operational Excellence): "Your unique approach focusing on questions is why we chose you rather than competitors." and Eden Akta (Manager): "Robin sharpened my thinking direction and gave me additional points I hadn't considered. I really liked the work plan and implemented it." These testimonials highlight improvements in decision-making, team dynamics, and managerial effectiveness. Source. Note: Individual results may vary.
Legal
Contents
This Privacy Notice (the "Privacy Notice" or "Agreement") describes how Leap and its subsidiaries (collectively, the "Company") treats information that it collects or receives from you (the "Users") through the Company's application and/or through any other means through which the Company's services are provided (the "Services"). Alongside the Company terms for any applicable Service, this Privacy Notice governs your use of the Services. By clicking that you accept the terms and/or using any of the Services, you agree to be bound by this Privacy Notice.
"Personal Data" means any information that refers to, is related to, or is associated with an identified or identifiable individual or household.
Our Role
"Data Processor" means when we collect, process and manage Personal Data in the context of providing Services to our business customers who accepted our terms or otherwise entered into an agreement with us (the "Customers"), the Customer is the data controller with respect to such Personal Data and we are the data processor. This includes Personal Data uploaded to our Services by our Customers' employees, service providers and independent contractors ("Customer Data"). Our processing of such Customer Data on behalf and under the instruction of the respective Customer is governed by our Data Processing Addendum with them.
This Privacy Notice which describes Company's independent privacy and data processing practices as a "data controller" does not apply to the processing of Customer Data (unless otherwise specifically stated). If you have any questions or requests regarding Customer Data, please contact your Account Owner directly.
For avoidance of doubt, a User is not legally obligated to use any Services provided by the Company, or to disclose any information whatsoever to the Company. However, if a User chooses to use any of the Services, including without limitation use of the Company's Website or application, provision of certain information is a pre-requisite for such use/receipt of the Services.
The Company may collect both Personally Identifying Information and Non-Identifiable Information (together "Information").
In general, the Company may use Information in order to provide and improve its Services, to customize and optimize User experience, and for its other business requirements. More specifically, the Company may use aggregated Information for any of the following purposes:
The Company may collect Information during User online and offline interactions with the Company and any of its Services, such as, without limitation, when a User registers for the Services or creates an account, by monitoring parameters of a User's use of the Services with the use of certain tools, and when a User communicates with the Company through the Services, by email or otherwise.
The Company also makes use of cookies for the purposes specified in Appendix 1, and also retains Information required to allow Users to log in without entering credentials and passwords each time.
Leaper offers a Chrome browser extension that provides real-time coaching inside Google Meet. Unlike our other meeting integrations, the extension does not add a bot or participant to your call. It captures the meeting locally in your browser: by default it reads Google Meet's live captions to build the transcript, and if you turn captions off it captures your microphone audio, and optionally the meeting tab's audio, only while a coaching session you start is active.
The captured captions or audio are sent to the Leap backend (app.myleap.ai) to produce a transcript, real-time coaching nudges, a meeting score, and a summary for you. The transcript is used to generate these outputs and is not stored. Participant names shown in Google Meet are used to attribute the transcript. Your Leap sign-in token is stored locally in your browser so you stay signed in. We do not sell this data or use it for advertising, and we do not share it beyond the service providers described in this policy. You can stop capture at any time from the Leaper panel, or remove the extension to end all capture.
Except as otherwise specified in this Privacy Notice, Company does not alter the practices detailed herein based upon your selection of the "Do Not Track" setting or other "opt out" setting or feature that may be offered by your browser. A User may contact the Company in writing through the address specified below in order to remove certain Information attained from such User, subject to any applicable law. Unless requested by a User, Company may retain Information for an unlimited period for uses in accordance with this Privacy Notice.
As an exception to the above, raw audio and caption data captured by the Leaper for Google Meet Chrome extension is not retained after processing. Meeting transcripts produced from that capture are also not stored. Coaching outputs, meeting scores, and summaries derived from a Google Meet session are subject to the standard retention terms above. Any copies held by sub-processors are retained in accordance with their respective data processing agreements.
Company may disclose Information to third parties as follows:
Most of the third-party sites or other resources which are made available via the Service provide legal documents, including terms of use and privacy notices, governing the use thereof. It is always advisable to read third-parties' terms of use and privacy notice documents carefully before using those sites and services.
Company is committed to protect the security of its Users' Information and takes commercially reasonable measures to assure information security. However, no method of internet transmission or electronic storage is 100% secure and Company cannot guarantee the Information's absolute security.
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the bottom of this Privacy Notice.
Users are responsible for keeping their information current and up-to-date. Users may update their information by modifying their account, or contacting the Company in the manner specified herein. The Company will use reasonable efforts to process any change made by a User. User acknowledges however that deletion of Information may result in failure to provide User with access or use of the Services.
Any required or permitted notices hereunder must be given in writing:
Notices will be deemed given within 1 business day from the delivery date if sent by e-mail.
Company may change the terms of this Privacy Notice by posting new terms, such terms shall be effective in respect of each User immediately once posted.
Any disputes or claims arising out of or in connection with this Privacy Notice will be governed by and construed in accordance with the laws of the State of Israel, excluding its conflict of law principles. The parties irrevocably agree that the competent courts of Tel-Aviv shall have exclusive jurisdiction to settle any disputes or claims arising out of or in connection with this Privacy Notice.
This Cookie Notice explains how Leap uses cookies and similar technologies to recognize you when you visit our website at myleap.ai.
Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.
There are two broad categories of cookies:
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas may be restricted.
If you have any questions about our use of cookies or other technologies, please email us at [email protected].
Leap uses OpenAI API as a service to operate its services.
By default, OpenAI does not use data submitted through the API to train or improve their models. This means that inputs and outputs from your API interactions are not incorporated into model training unless you explicitly opt in to share your data for this purpose.